TinyMCE is a free text editor used in the most important internet CMS. Im sure you have used it before tons of times but you really didnt notice. Well, last week I was checking to update my TinyMCE version on my recipe community, muchogusto.net, and I found a bug in the TinyMCE spellchecker tool and so I reported it into the bug tracking system of TinyMCE website.
I was really surprised by the easy way and great user experience they give to everybody for managing and solving that kind of bugs sent by the final user:
As easy as follow the steps on the “Submit a bug report” form and click on “submit” button. Then you can see there are lots of bugs waiting to be fixed. Just like this:
Within next few days you will receive an email from TinyMCE staff that tells you the person in charge to fix the bug and thanks you for the contribution. In less than a week the bug I found was solved and they launched a new release of TinyMCE. Awesome!! isnt it?
My congratulations to TinyMCE for the easy user experience on solving bugs. You are great guys!!
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